Listen to the audio, and try to identify when zero conditional was used.
Questions: When should you dial “2”? What should you expect when you order outside of the US? When should you dial “*”?
If you need to speak… stay, if you have… dial, if you have… dial, if you order… expect, are… if you order, if you do not receive… contact, if you need… press.
You should press “2” if you have questions about payments or billing. If you order outside of the US you should expect shipping to take 5-10 business days. You should dial “*” if you need to hear the message again.
Thank you for calling the customer service hotline. If you need to speak to a representative, please stay on the line.
If you have questions about a recent order, please dial one.
If you have questions about payments or billing, please dial two.
For all other questions, please dial three.
Please note: If you order outside of the US, expect shipping to take 5-10 business days.
Orders are delayed, if you order during the holidays. If you do not receive your order within 20 business days, contact us immediately.
If you need to hear this message again, press star.
to dial – call (a phone nr.) by turning a disk with numbered holes or pressing a set of buttons.
to delay – make (someone or something) late or slow (delayed – late)
billing – the process of making out or sending invoices