In today’s increasingly complex global marketplace there is little to no room for miscommunication among coworkers, colleagues, the management team and investors. Corporations with the goal of global expansion need to plan ahead if they want to successfully partner with international firms, open offices abroad and meet the demands of a diverse customer base. Small and large businesses alike are now embracing language training and cross-culture training as a key component to a strong human resource strategy – especially when talent management is considering which employees to send on important assignments abroad. Employees in managerial positions who receive individualized training and/ or group foreign language classes are more productive and are able to communicate efficiently with their teams giving them the support they need to be successful when expanding their international reach into emerging markets where the competition is fierce. Having a full-time interpreter on site to assist with daily business can no longer be considered part of a strategic hiring process and can create a disconnect between clients and management. While interpreters are great for short-term projects, having key players learn the language and culture of their clientele is the most effective way to ensure business objectives are achieved. Hiring new staff members solely on the basis of their language skills can also create a disconnect between valued customers and a business. A company that offers employees with internal expertise the chance to participate in workforce development programs like foreign language training is in the best position to identify which potential candidates are suited to oversee international business endeavors. Multinational companies who invest in a work force development training program that incorporates foreign language and culture training secure the ability to use their best employees to make any global initiatives successful.
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