So, how do we do it? Well, some things need to be the same across the board, like standardized curriculum and assessments, so we can accurately measure success. We need to be flexible too, so our syllabus can be easily manipulated to allow for any student’s learning type and speed.
Most clients ask us to regularly report student progress, offer tutoring on the side, provide class reviews online, offer translation or interpretation services, and all expect simple no-hassle billing. That is what we have been successfully doing for the last 14 years.
So instead of simply saying that we treat customers differently, let put it this way… We treat all our customers uniquely, all the while offering superior language service.